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gfrancieFuck you and fuck you too.
RAWR!!!!!!!!
Now that I have that out of my system I may be a little more coherent. At the very least I should be semi-civilized.
It has been one of those days.
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bovril asked for more details on the piss poor behavior of customers.
Yesterday I rang up a customer he wandered off. It seems he said, "thank you" but I did not hear him. I am a trifle hard of hearing so now and then I may not hear people. It often becomes more difficult when you have the noise of air-conditioning, people and the general ringing that is constant in my ears going on all at once.
I was beginning to help another customer when the former customer cuts right in front of the gentleman, shows me the change I gave him and said, "You know I said thank you." He said it in this accusatory voice which took me by surprise. I said, "did you?" He then said, "you know you are supposed to say you are welcome." I smiled while gritting my teeth (you know the way I grit my teeth at work I will have teeth like Dakota Fanning in two years) and said, "I am so terribly sorry sir. I am slightly deaf and I may not have heard you. Accept my deepest apologies for malice was not intended." He stared and me and said, "well??? Are you going to say it?" I let the smile go and said, "what would you like to me say?" He said, "say it! Say you are welcome."
I said, "here...you are welcome. Happy?"
He stalked off.
Now let us examine the situation. While I did not intend to violate his sensitive constitution one might say I committed a social blunder I figure my poor hearing might excuse that a little.
Is he not the ruder individual for A. pointing out this indiscretion and B. for interrupting someone to tell this to me?
That is what I thought. I didn't rush after him and beat him senseless with a copy of Joyce but I was so tempted.
Death by "Ulysses"
Imagine the humour in that situation.
I had a customer today come up to me and say, "Can't reach it." I was a bit confused as to what she could not reach. Clear communication may not be her forte.
She said, "I can't reach the book."
She didn't say, "excuse me but I am having trouble reaching a book could you assist me"
She said, "I can't reach the book." This individual assumed I knew exactly what she was talking about and that I was her Mommy.
I inquired as to what I might help her with. I had to laugh because two feet away from the slightly out of reach book was a step-ladder.
I moved the step-ladder two feet. Handed her the book and walked away.
This woman was taller then me.
*coughs slightly*
A customer asked if we had the Da Vinci Code in paperback. I explained nicely that it won't be available until June. He proceeded to bitch at me that in Canada it was in paperback and then he noticed another book and said, "is that like that Under the Tuscan crap?"
Pretty much anything he saw he shat on.
Good for him.
So fuck all of you.
Stay home, order your books online until you can come out and play nice.
I need to eat me some chocolate.
I may post later when I am feeling less hostile.
RAWR!!!!!!!!
Now that I have that out of my system I may be a little more coherent. At the very least I should be semi-civilized.
It has been one of those days.
bovril asked for more details on the piss poor behavior of customers.Yesterday I rang up a customer he wandered off. It seems he said, "thank you" but I did not hear him. I am a trifle hard of hearing so now and then I may not hear people. It often becomes more difficult when you have the noise of air-conditioning, people and the general ringing that is constant in my ears going on all at once.
I was beginning to help another customer when the former customer cuts right in front of the gentleman, shows me the change I gave him and said, "You know I said thank you." He said it in this accusatory voice which took me by surprise. I said, "did you?" He then said, "you know you are supposed to say you are welcome." I smiled while gritting my teeth (you know the way I grit my teeth at work I will have teeth like Dakota Fanning in two years) and said, "I am so terribly sorry sir. I am slightly deaf and I may not have heard you. Accept my deepest apologies for malice was not intended." He stared and me and said, "well??? Are you going to say it?" I let the smile go and said, "what would you like to me say?" He said, "say it! Say you are welcome."
I said, "here...you are welcome. Happy?"
He stalked off.
Now let us examine the situation. While I did not intend to violate his sensitive constitution one might say I committed a social blunder I figure my poor hearing might excuse that a little.
Is he not the ruder individual for A. pointing out this indiscretion and B. for interrupting someone to tell this to me?
That is what I thought. I didn't rush after him and beat him senseless with a copy of Joyce but I was so tempted.
Death by "Ulysses"
Imagine the humour in that situation.
I had a customer today come up to me and say, "Can't reach it." I was a bit confused as to what she could not reach. Clear communication may not be her forte.
She said, "I can't reach the book."
She didn't say, "excuse me but I am having trouble reaching a book could you assist me"
She said, "I can't reach the book." This individual assumed I knew exactly what she was talking about and that I was her Mommy.
I inquired as to what I might help her with. I had to laugh because two feet away from the slightly out of reach book was a step-ladder.
I moved the step-ladder two feet. Handed her the book and walked away.
This woman was taller then me.
*coughs slightly*
A customer asked if we had the Da Vinci Code in paperback. I explained nicely that it won't be available until June. He proceeded to bitch at me that in Canada it was in paperback and then he noticed another book and said, "is that like that Under the Tuscan crap?"
Pretty much anything he saw he shat on.
Good for him.
So fuck all of you.
Stay home, order your books online until you can come out and play nice.
I need to eat me some chocolate.
I may post later when I am feeling less hostile.
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no subject
Date: 2004-05-06 04:52 pm (UTC)no subject
Date: 2004-05-06 06:02 pm (UTC)no subject
no subject
Date: 2004-05-06 06:02 pm (UTC)no subject
Date: 2004-05-06 05:03 pm (UTC)And people wonder why retail help tends to be a bit standoffish. Next time a waiter or retail salesperson comes off tetchy? Smile at them and say something nice. You'll blow their little minds.
no subject
Date: 2004-05-06 05:05 pm (UTC)I'm just gonna go over here and chew on my foot, okay?
no subject
Date: 2004-05-06 06:03 pm (UTC)no subject
Date: 2004-05-06 06:29 pm (UTC)I must say, I envy you having a job you love, even if it is for shit wages. I have a job that pays the bills but that I can't wait to get away from.
no subject
Date: 2004-05-07 05:18 pm (UTC)no subject
Date: 2004-05-06 06:03 pm (UTC)no subject
Date: 2004-05-06 06:10 pm (UTC)Secondly,..I have a father much like the "everyone else is rude and these young whippersnappers have no manners" and he is one of the least courteous folk I've ever met, enough to make me blush and hide often and will even yell in public. That which we hate about ourselves we must point out to others often.
I'm sorry that people suck sometimes. I'm kind of shocked that these people can read books. How about a nice magazine,..that seems more your speed.
Speaking of pie,..focus on the icon. It will all be ok.
no subject
Date: 2004-05-06 06:25 pm (UTC)no subject
Date: 2004-05-07 04:35 am (UTC)Pull down your pants and say "when you kiss my ass, you will get a "your welcome""
Second customer:
while retrieving book, pull down entire shelve of books on her, while she is knocked silly stomp on her head. Blame it on some neo-Nazis that walked by.
Third Customer:
Reply, "well in Canada they have men with huge cocks, so I guess you are the reason why we don't have the paperbacks here."